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Nokia Opens its First Care 'Experience' Centre

Posted on October, Saturday 24, 2009 By ITVN Network

Created zones like Hardware Repair Zone, the Services Support Zone, the Learning Zone and the Service Experience Zone...

Nokia announced the opening of its first Care Experience Centre in Mumbai. At the Nokia Care Experience Centre, consumers can, both, experience and receive support for Nokias latest services and applications, such as Music, Messaging, Maps and Games.

Located in Prime Mall, IRLA market, Vile Parle (W), the centre was inaugurated by Sudhir Kohli, Direc

Nokia announced the opening of its first Care Experience Centre in Mumbai. At the Nokia Care Experience Centre, consumers can, both, experience and receive support for Nokias latest services and applications, such as Music, Messaging, Maps and Games.

Located in Prime Mall, IRLA market, Vile Parle (W), the centre was inaugurated by Sudhir Kohli, Director-Care, Nokia India. Spread over 2000 square feet, this Care Experience Centre has been divided into four exciting zones that will help the consumers acquaint themselves with the features and services available across a multitude of devices.

The specially created zones are the Hardware Repair Zone, the Services Support Zone, the Learning Zone and the Service Experience Zone. In addition, the Centre houses a fully-equipped Technical workshop, provides free Internet access, a full display of the latest Nokia accessories and a comfortable customer lounge for visiting customers. The Centre will offer not only a redressal

and resolution forum but also total mobility solutions under one roof bringing together the Nokia Care Centre, software assistance, service support, accessories sale and other related Care services.

According to Sudhir Kohli, Director, Customer Care,  Given Nokias focus towards providing services and solutions, it was imperative for Care to evolve from pure play devices support to providing solutions support. The Nokia Care Experience Centre has hence, been designed to do a lot more than simply resolve device related issues. Our endeavour is to provide consumers with a completely unique solutions support experience as well as get a first hand understanding of the many new applications and services available on Nokia handsets.

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 Comments

Kalmesh.patil

Posted :December, Tuesday 13, 2011

hello sir br br this is kalmesh from gulbarga karnataka india my age is 29 and m working in nokia service but in pvt i want to own a company care center and m trying since 2 years to contacts any related person but m couldnt able to reach so kindly help me out on this and m ready to do any where in karnataka thank you

suhail ahmad

Posted :March, Wednesday 16, 2011

dear sir / madam i want to open Nokia sale & service centre at srinagar (J&K) so please tell me what i will do.

patel yogesh

Posted :December, Friday 24, 2010

Dear Sir, i have nokia 6700c and i'm facing many problem in it. 2 time your company replace this set but very soon in the 3rd set there are problems. i got lotsof losses in my bussiness becouse of this handset and i also face mental distubence. for that

MAHENDIRAN

Posted :December, Monday 20, 2010

Dear Sir. I have purchased NOKIA 5235. But, I Collapsed in Original OVI map for 5235. So, I Request you to kindly send me ORIGINAL OVI MAPS APPLICATION for my NOKIA 5235., Please avoid dont send latest version. Thanking you, Yours truly, S.MAHENDIRAN

shanthi`

Posted :November, Friday 12, 2010

WANT TO TALK OUR 6303 I NOKIA