Interview

ERP Solutions are cost effective for SMB: Sudheer Nair

ERP Solutions are cost effecti

eresource Infotech founded by Sudheer Nair, CEO,
Read More >

READ All

Analysis

Alcatel-Lucent Shifting Gears

Alcatel-Lucent Shifting Gears

The Company has announced ‘The Shift Plan&
Read More >

READ All

SME/SMB

Mega Networks unveils high density server solutions

Mega Networks unveils high den

To provide finest IT products and solutions, Meg
Read More >

READ All

Lenovo India Opens Exclusive Service Centres

Posted on October, Thursday 18, 2007 By itVARnews Staff

Lenovo announced the opening of its exclusive service centers across India as part of its strategy to strengthen customer support. ( lenovo india )

Lenovo ThinkPad Tablet review

Contact Lenovo For Post Sales Hardware Support:

For Lenovo 3000 J, N, C and V Series, ThinkPad and ThinkCentre

Toll Free No. : 1800-425-2666

Phone No. : 080-25359182 / 080-25359183

Email : smcindia@in.ibm.com

SMS : to +91-9945456666

Message Format : Machine Type-Model Serial Number

Brief hardware problem description Contact name

For Lenovo 3000 Q, H and Y Series

Toll Free No. : 1800-113-324

Phone No. : 011-26388288

Email : eService@lenovowarranty.co.in

SMS : to +91-9900173324

Message Format : Machine Type-Model Serial Number

Brief hardware problem description Contact name

Lenovo announced the opening of its exclusive service centers across India as part of its strategy to strengthen customer support and offer consistent and high-quality service. The first three Lenovo Service Centres are now operational in Bangalore, Delhi and Mu

mbai. Lenovo is now planning to expand the network to 13 more cities in India by December 2007. The exclusive service centres are Lenovo's first in India, and globally, after China.

The Lenovo Service Centres provide post-sales product support for Lenovo's consumer range - Lenovo 3000 Q and H Series desktops and Lenovo 3000 Y Series notebooks. Customers will benefit with a better turnaround time for post-sale support requirements, besides high standards in quality of service, reliable processes and a uniform user experience at the Lenovo Service Centres. Lenovo also plans to introduce Lenovo Xpress Service, a mobile facility to pick up products from resellers and provide them with replacements quickly. Lenovo Xpress Service will be introduced in 8 cities across India, by December, 2007.

Speaking on the launch, Sudhir Puthran, Director, Service and Support, Lenovo India said, "The launch of our exclusive Lenovo Service Centres is another significant step towards u

nderstanding our consumers better and providing them with a consistent experience of high-quality service and support."

The Lenovo Service Centres will mainly be Business Partner-owned and supported by Lenovo's Services Protection. Lenovo currently offers service and support in 94 cities for its consumer PC range in India through its franchisee service model.

Lenovo has also set up three consumer spares warehouses at Delhi, Mumbai and Kolkata, in addition to its existing warehouse in Bangalore, to address spares requirements quicker. Customer requirements will now be addressed by warehouses directly in North, East, West and South India. This is another step towards assuring substantial enhancement in turnaround time for any machine breakdown calls.

Discuss this Story

Add a Comment

(required)
Mail (will not be published) (required)

ITVAR News welcome comments that advance the story directly or with relevant information. We try to block comments that appear to be spam or use offensive language. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of IT VAR News or Techplus Media. We cannot be held responsible for error and authenticity of details associated with comments. IT VAR News does not endorse the products or its specifications.

 Comments

manish gupta

Posted :July, Wednesday 25, 2012

i am using the Lenovo laptop and we are unable to get input power through adapter. pls. help to solve this on priority , my work has been stopped. this i bought in may.2012 from Delhi

Elia Shinde

Posted :March, Monday 05, 2012

Were do I get the Lenovo battery for 2049 model and what is the price br br

asrar khan

Posted :February, Wednesday 29, 2012

Laptop Lenovo 3000 g410 br br i have to change LCD hinge.

Amedemifile

Posted :February, Friday 03, 2012

Hello. xaxanjasdijwewe And Bye.

GaupsReadaGew

Posted :February, Wednesday 01, 2012

br where to find immigration advicea