Suntel Selects IBM Lotus Unified Communications and Collaboration Software

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To Help Employees Work Together...

IBM announced that Suntel, the fastest growing telecommunications company in Sri Lanka with over 550,000 customers, has selected IBM Lotus software to create a collaborative environment to improve the way employees work together in any mode at any time, raising employee performance and cost-efficiency. Suntel chose to move from Microsoft Exchange and Outlook to IBM Lotus suite of products because of flexibility, reliability and cost.
  Under the agreement signed in 2008, Suntel is deploying the enterprise-wide software consisting of Lotus Notes and Domino and Lotus Sametime for unified communications and collaboration and Lotus Symphony document, spreadsheet, and presentation tools to its employees. The implementation will be completed this month.
  Suntel required a well-integrated, robust and reliable mail messaging system that would enhance collaboration among its employees. Moving to IBM Lotus Notes and Domino from Microsoft Exchange and Outlook has reduc

ed software licensing costs by about 50 percent for Suntel. In addition, Suntel will make available Lotus Sametime to its employees so they would be able to communicate with each other through instant messaging, visuals and voice.
  Lotus Notes was chosen because it is more than just e-mail, as it enables creation of Web 2.0 composite applications or "mashups" which combine content in unique ways from multiple internal and external web sources and does "live text" which allows a person to click on a company address and automatically bring up driving directions. The software, running on an enhanced and open standards-based system, will also allow Suntel to collaborate with its business partners effectively in the future as the business grows.
  We are sure that IBM Lotus Notes and Domino solution will give us a secure and scalable collaboration environment for future growth and development at a lower cost of ownership, said Tariq Marikar, Director, Product De