javed barqui - javed electrical & air-conditioner

LG is a topmost home appliance maker. all products are very good quality. i am trying to get LG dealership for (north-east) delhi.

Arun - m&m

Dear Mr.Moon B.shin, In the month of aug 09 i bought a 1.5ton lg ac.To b frank i bought lg only because some of my friends told me lg is good in quality and service but now i\\\'m sorry to say this lg s the worst in service and the response.last two months i\\\'m trying to do my 1st service i already couple of times spoken to ur call centre people\\\'s they gave reference no\\\'s and said our executive\\\'s will call in next 24hours but till now i didn\\\'t got any calls..ref no\\\'s-c102231568 &c1030710400..now agan i registered online complaint also.com no-1003100.. so can you pls solve ths issue asap. my contact no-9840605091

NEERAJ GUPTA - NAVCOM TECHNOLOGIES

I want your official mail ID, I am lg lcd monitor reseller at wazirpur delhi and forward my problem to Mr. Gaurav Asija from last one month related facing many lose on keep bulk stock/ fake commitment by other lg sales persons. Kindly send me your official mail id urgently so that I can forward the all my previous communication with mr.gaurav. Hope you will positive response and reply the same as earliest

baljit singh - daikin ac ltd

my self baljit singh . ihave full knowledge regarding ac .please contact me 9988192043 as as sooooooooon yours regards baljit singh 9988192043

BIJNDERA - BAJAJ HINDUSTA LTD.

Complaint of my Fridge & TV- C1021209598 / C102109624 / C1022022462 / C1022022503 very bad service on lg electronic.............

BIJNDERA - LG

Complaint of my Fridge & TV- C1021209598 / C102109624 / C1022022462 / C1022022503

Shishir Verma - LG India

I am extremely disappointed to state that the service mechanism of LG India is absolutely rubbish!! I would request you to take immediate action to stop the damage. It all started with our family going for the double door, some 720+ litre refrigerator. We planned to get it installed over the weekend however at the assigned visit time the person did not come, so I gave a phone call. I understand while taking care of so many product installations and deliveries, you may miss one. My image of a korean company was of high quality products backed with high quality after sales service. Its rather disgraceful and lets not even go there. Now for some facts: I have given multiple phone calls to your call center number- 18001809999 ; but there has been NO HELP extended so far for the refrigerator. The call center representatives do not let the supervisors speak to the customers, let alone escalate the issue. I have made several phone calls and spoken to many representatives, no use.... After getting totally exhausted I tried to go the website to put an online complaint. But even there, service team has done a great job that they have put a blockage. The appointment date field on the page for complaints keeps showing an error, so you cannot lodge a complaint as well!!!! The page link is: http://www.in.lge.com/Support/sup-complaint-registration.aspx I THINK BUYING THE REFRIGERATOR HAS BEEN ONE OF THE MOST STUPID DECISION MADE AT MY END. Thanks and Regards SV

Binod Kumar Burnwal - GTL Limited

Dear, I purchased a LG Flatron TV from Next Shop, near Netaji Nagar Tollygunge Kolkata- 700040 on 3rd Oct 2009. As we know LG is a very good and reliable brand but I am very sorry to say that I am not satisfied with the service which the above mentioned dealer is providing. Within 3 months It is having some problem and also shop is not available means shop has closed. Problem: When I move the left button of sound then it is loud and when move the right button then it is low. In this condition plz help me to sort out the problem. Also you are requested to please take some corrective action and try to resolve the problem asap.

Rajib Choudhury - Jubilant Organosys

To, Moon B. Shin, Managing Director, LG Electronics India Dear Mr. Moon B. Shin, I have bought a Top Loading LG Washing Machine (WF - T7519JG) from EM DEE Electronics, 1/206/40, Sadar Bazaar, Delhi Cantt. vide Bill No. EM - 1028 on 13/2/2010. On the same very day I had called up your service centre and spoke to an executive, Mr. Sandeep who gave me a complaint no. C1021326612 towards Demo and Installation. I had also requested that the service engineer should visit me along with the Trolly and cover as had been advised by the dealer. On 14/2/2010, I had made repeated phone calls to your call centre to confirm if the service engineers was visiting. I had also called the Service Centre, Fairdeal Associates, Raj Nagar Extn, Ghaziabad at Phone no. 9711997878 and spoke to Mr. Dileep who said that trolly and cover was not available with them and he promised to send the service engineer on 15/2/2010 along with trolly and cover at a mutually agreed time i.e. 8PM as I come back from office at that time. But to my dismay, till now when I am writing this mail to you i.e. at 9.55 PM, nobody visited me. I am antonished and pained by the pathetic service of your company. May I also tell you that I had chosen LG over IFB only for the sake of service. I would like to return the LG product tomorrow.

manish rana - indian navy

Dear , I bought LG LCD 32LG80 FR from BISMIS Appliances, Near International Stadium ,Kaloor ,Kochi-17, on 09 Feb 2010. As we all now LG is a very good and very reliable brand but im very sorry to say that im not satisfied with the service which the above mentioned dealer is providing. Till this date noboday has come to my house for installation. I have called them many time every time they are telling sir today it will be done and i don't no when that today will come. You are requested to please take some corrective action so that the name of the company should not go down because of such type of dealers attitude towards customers

Deepak Jain - Oracle

Dear Sir, I have purchased an LG AC last year from Xcite showroom in Aundh, Pune and from day one I am facing issues with cooling. I have made 3-4 complaints to the showroom and the LG service center. Every time a person comes from LG and do some experiment on my AC. Till today it has not resolved and after so much mental pain I am writing to you so that I will get an permanent solution. Please find attached the history of interaction with all LG and showroom service people. From past one year I am allowing them to rectify the issue but now my warranty will get over in next month and then no one will listen to me and I have to bear the cost of ill-functioning piece provided to me. Request you to please take some immediate action. As I understand even after multiple services/support/repair the AC is still not working fine so there seems to be some manufacturing defect. According to me replacement seems to be the only option otherwise I will have to pay for its repair, post warranty, all my life. Kind request you to provide the concern person contact details in case you are not the right person. Thanks Deepak Jain djdeepakjain@gmail.com

Vijay Mehta - Aambika Services

Dear Sir, My self an ex servicemen request you to appoint me an authorised service Dealer for navi mumbai area,Iam located at kharghar.my Mobile no.-9322646493. Please reply me. Best Regards, Vijay Mehta.

Mahender pal singh - L g electronics

Dear Mr. Shin, I would like to bring to your attention to the ongoing problems I have been facing with the service team in regards to the LCD TV I owe. I had written to you earlier pertaining to the plight of my situation, to which the Service Manager had contacted me and visited my residence to discuss the issue. But unfortunately instead of resolving the problem with the set, I have been told that the LCD TV cannot be repaired and would be returned as in condition. The reasons being stated are completely ridiculous and unacceptable. In the month of November I was told to take up the AMC of the LCD TV. I duly did so as per the advice of the visiting service engineer. At the time of taking up the AMC I shared the purchase invoice of the product with the service engineer. The service engineer agreed to the condition and sold me the AMC for the product for 1 year without any reservations. Recently when the service engineer visited us post our complaint, he requested the purchase invoice to which I openly informed the service engineer that I do not have the purchase invoice of the product as the invoice had been misplaced. This was it. Suddenly, the service engineer found this to be a reason and told us that the product could not be repaired without the invoice. I questioned him as to what the invoice had to do with the servicing of the product? Its an LG product and not of any other brand that I am asking them to repair, so why would they not repair the product. But then I realized that ever since I have put up this complaint to you, my plight has become bad to worse. I have had to face numerous rude instances from the service team who stated that writing to you would not in anyways help in resolving the situation and that I have made a mistake in doing so. He also stated that his promotion was stalled because of my complaint. Now, the service team has come back to us, in writing saying that the system cannot be repaired. They are claiming that the LCD TV has been tampered and the AMC is not valid. How more outrageous can this be? How could your team take up the LCD TVs AMC during November and revoke the same in January, especially when the TV has come in for repair. More infuriating is the face that they are stating the LCD TV has been tampered?? Who would tamper his own TV at home?? And if I would be intelligent enough to repair my TV, why would I pay for the AMC??? Why is the invoice being asked for now, and was never bothered at the time of selling the AMC to me?? Why was the TV not checked for tampering and why were we not informed so at the time of collecting the TV? Infact no one has ever told us so, until we filed the written complaint. Suddenly the TV has got tampered out of the blue for the only reason that they do not want to repair the TV. I am sick and tired of all your service engineers who are falsely implicating us to avoid repairing the LCD TV, all because I raised my voice about the miserable standard of services they have been providing. Why am I being made to suffer for buying an LG LCD TV from my hard earned money? I am only wanting my LCD TV to be repaired and returned as per the AMC policy and terms. I am not asking for a new TV in replacement or monetary compensation! I request you to please resolve this situation. I refuse to collect the LCD TV without it being repaired and made operational. I am attaching the communication that i have recieved from the LG service team for yoru reference. Regards Mahender pal singh 3/34 A vijaynagar double storey Ph-9871220201 / 9210039492 --- On Fri, 1/8/10, SubhankarDeb@lgindia.com wrote: From: SubhankarDeb@lgindia.com Subject: Fw: lcd tv/service problem To: singhharpreet9276@yahoo.com Date: Friday, January 8, 2010, 12:41 PM Dear Mr.Mahender, In regard to the problem in the LCD lifted from your premises,I would like to clear few points. We do the amc of functionally OK sets with some conditions ,the same was done with your case also, and bill of the product also not given at the time of AMC stating you will provide the copy later on. Bill copy of the product is awaited till date and for which we have already requested you. On inspection of your set we found it to be tempered inside the set in module assembly and connectors by outsider which lead to no responsibility of repairs by LG. Under the condition of alterations we can not entertain the AMC which was taken from you(though bill copy was to be given by you) and rejecting the same. we request you to kindly provide the original bill copy of the set for further discussion on this unit. We have given stand by unit to you to avoid any discomfort to our esteem customer which also needs return as per policy. Pls confirm on the same ASAP. Regards, Subhankar Deb CS Ph 9873338826 ----- Forwarded by Sumit Bajaj/DEL/LGE/IN on 04/01/2010 06:40 PM ----- Flag this message Re: lcd tv/service problem Tuesday, January 5, 2010 9:55 AM From: "lgservice@lgindia.com" Add sender to Contacts To: "Harpreet Singh" Dear Customer, Thanks for sharing your concern with us. We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard. To help us serve you better ,please provide us your valuable feedback, , on our service ID lgservice@lgindia.com. Thanking you and reassuring you of our best services always. Thanks and Regards. Ravinder Chaudhary Customer Service Dept. LGEIL- Head Office Greater Noida(UP) 0120-2560900 Harpreet Singh 04/01/2010 06:27 PM To mbshin@lgindia.com, moonbs@lge.com, amitabh.t@lgindia.com cc lgservice@lgindia.com, sumitbajaj@lgindia.com Subject lcd tv/service problem Dear Mr. Shin/Mr. Amitabh Tiwari, I would like to draw your attention to my service complaint pertaining to a LCD TV of your brand which I own. We have been experiencing a negative picture problem with the LG LCD TV which we purchased about a year ago. As per your required process, we had duly registered a service complaint on the 25th of December 09 (No : C309C2506706). Post which a certain Service Representative by the name of Mr. Brijpal turned up at our premises for diagnosing and rectifying the problem. We were a bit surprised with the response of the Service Engineer who was visiting us, he immediately (on merely seeing the product) stated that the module panel of the LCD TV is defective and needs to be replaced. This was disbelieving to us as neither did he handle the product or make a diagnosis of the problem. He concluded that the LCD TV needed to be taken to the local service centre for repairing. We were curious enough to ask him as to how he could arrive at his conclusion to which he replied in a very offended manner, that he was a certified and experienced engineer to know the problem, and we should not be question him on his profession. He then informed us that the official service van would arrive at our residence the next day on 26th of Dec, to have our LCD TV collected and concurrently provide us with a stand-by product for the service period. Obviously as expected of LGs standards, no one turned up as scheduled or informed us of any change in itinerary. We received a surprise call from a gentleman named Shamshad on the 29th of Dec, who said that he had come from LG and was waiting at our door for collecting the LCD TV. We informed him that we were not available in the city, and it would have been better had they informed us earlier of his grand arrival. Anyways, the LCD TV was finally collected the next day on the 30th of Dec. And thank you, for the Stand-by LCD provided to us, we have never seen any worse condition of an LCD TV, seemed like it belonged to the stone-age. Old, broken and rickety. (I hope LG isnt in a similar condition) But as unassuming consumers, we resigned to fate on the quality standards of your service team, with the only request that our LCD TV be repaired and returned to us at the earliest. We were spontaneously told that the LCD TV would be repaired and returned the next day itself. The day next we received the most harrowing call of our life from LG. A gentleman named Mr. Amit Wasan phoned us to inform that this particular model of the LCD TV is apparently an imported version from the company and that they cannot service or rectify the product of its problem. They suggested that we should come over and have the LCD TV collected from the service centre and absolutely nothing could be done about it. (Ohh and they were kind enough to suggest us that we should go and buy a new one, when we asked what we should be doing now). Wow. This is the most preposterous experience I have had with any brand in my life. I always thought government agencies were the worst. How ridiculous is this? I buy your product and you refuse to service it a year later???? On what grounds??? That its an imported version and you dont have the spares!!!!!! Would you want me to seriously dump the LCD TV into the garbage bin and buy another LG LCD TV again?????? Or would you be shameful enough to get your act together and resolve my problem immediately. Thanks. Mahender pal singh 3/34 A vijaynagar double storey Ph-9871220201 9210039492

ATUL SHARMA - EVEREST ENGINEERING WORKS

TO, MR. MOON B. SHIN MANAGING DIRECTOR LG ELECTRONICS INDIA PVT. LTD. NOIDA (UP) INDIA. SUBJECT: - TERMINATION OF ASC M/S EVEREST ENGIEERING WORKS ALIGARH (UP). RESPECTED SIR, I REQUEST TO SAY THAT I WAS THE PART OF WORLD\"S NO.1 CUSTOMER SATISFACTION COMPANY LG, THIS GREAT HONOUR GIVEN BY YOU ON 14/04/2009 TO ME.BY AWARDING AUTHORIZED SERVICE CENTER FOR ALIGARH TERRITORRY GIVEN TO ME. SIR I REQUEST TO SAY THAT I AM RUNNING AUTHORIZED SERVICE CENTER AT ALIGARH TERRITORRY IN UP.YESTERDAY I HAVE RECIEVED E-MAIL FROM MR. ATUL WADHWA (BSM.) GHAZIABAD BRANCH.HE MESSAGES ME THAT MY SERVICE CETER HAS BEEN TERMINATED BY THE IMMEDIATE EFFECT OF THAT MAIL. I HAVE COME IN LG FROM 14/04/2009.I HAVE INVEST 15 LACS RUPEES IN YOUR BUSINESS & MORE OVER 15 PERSON WAS WORKING WITH MY SERVICE CENTER. THERE WERE SOME PROBLEM WAS ARISING DUE TO MEALISES BEHAVIOUR OF ASM MR. P.K SHARMA AGRA FOR WHICH I HAVE COMPLAINT TO BSM GHAZIABAD BRANCH MR.ATUL WADHWA & COPY TO MR AJAY CHAWLA (CS-HO) BUT THEY DID NOT TAKE ANY ACTION AGAINST HIM AND OPEN A NEW SERVICE CENTER JUST NEAR BY MY SERVICE CENTER AND GET ME OUT FROM LG. SIR, DUE TO THIS ACT MY CUSTOMER SERVICE HAS EFFECTED CUSTOMER AND DEALER WAS CONFUSED THAT WHICH WAS THE REAL SERVICE CENTER .SO THEREFORE LG GOT MAJOR SET BACK IN MARKET THE PERSON MR. ASHOK KUMAR C.C.O DSC AGRA DEMAND 10,000 RUPEES BRIEF TO VERIFY MY GAS CHARGING CLAIM JULY09. NOW PROMOTED & AWARDED BY ASC ALIGARH FIRM NAME M/S TIRUPATI ENTERPRISES. I HAVE COMPLAINT FOR ONE BOGUS LG AUTHORIZED SERVICE CENTER WHICH WAS RUNNING 200 METERS FARAWAY FROM MY SERVICE CENTER DUE TO FIRST DAY OF OPENING MY SERVICE CENTER .I PRAYER TO STOP THIS ILLEGAL ACT THE ANOTHER SERVICE CENTER HAS BEEN OPENED JUST 20 METER FAR AWAY FROM MY AUTHORIZE SERVICE CENTER WHICH HAS DESTROY MY SERVICE NETWORK & I HAVE COMPLAINT TO MR. P.K.SHARMA (ASM) AGRA.THEY DID NOT TAKE ANY ACTION MY PENDING ISSUE ARE STILL PENDING TILL DATE THEY DID NOT GIVE ANY SOLUTION FOR ME AND GET ME OUT FROM LG. SIR THIS IS THE MAJOR CONSPIRACY AGAINST ME TO TERMINATE MY SERVICE CENTER AND DESTROY ME FINANCIAL AND SOCIALLY BADLY.THEY TERMINATE ME WITHOUT ANY PRIOR NOTICE OR LETTER THEY JUST STOP MY BUSINESS BY ONE SIMPLE MAIL.SO PLEASE RESTORE MY SERVICES AND TAKE NECCESSARY ACTION AGAINST THEM. IT IS MY HUMBLE REQUEST TO YOU. WITH THANKS & REGARDS ATUL SHARMA EVEREST ENGINEERING WORKS-ASC ALIGARH (UP) CELL-9720101350

RAJESH - INDIVIDUAL

Dear Sir, It gives me lot of pains in writing to you.My repeated communications with your representatives in HARYANA had yield no results.I have purchased Refridgerator GL-528YLQ4.DPLQEBN on 31-05-2009 from \\\'sunder cold store and industries,gt road, kundali\\\' of amount Rs.27111.It had some problem from day one. Many technicians and engineers came to repair it with no positive results and they took it back.Initially we were promised to give money back through cheque but no response is given by them till date..... kindly look in this matter and solve this issue.I Hopefully waiting for your immidiate action RAJESH VERMA-#9416315216

SUSHEEL K.TYAGI - CENTRAL WAREHOUSING CORPORATION

I need LG washing machine front loading servicentre at Vashi, Mumbai

ATUL SHARMA - EVEREST ENGINEERING WORKS

TO, MR. MOON B. SHIN MANAGING DIRECTOR LG ELECTRONICS INDIA PVT. LTD. NOIDA (UP) INDIA. SUBJECT:- TERMINATION OF ASC M/S EVEREST ENGIEERING WORKS ALIGARH (UP). RESPECTED SIR, I REQUEST TO SAY THAT I WAS THE PART OF WORLD"S NO.1 CUSTOMER SATISFACTION COMPANY LG,THIS GREAT HONOUR GIVEN BY YOU ON 14/04/2009 TO ME.BY AWARDING AUTHORIZED SERVICE CENTER FOR ALIGARH TERRITORRY GIVEN TO ME. SIR I REQUEST TO SAY THAT I AM RUNNING AUTHORIZED SERVICE CENTER AT ALIGARH TERRITORRY IN UP.YESTERDAY I HAVE RECIEVED E-MAIL FROM MR. ATUL WADHWA (BSM.) GHAZIABAD BRANCH.HE MESSAGE ME THAT MY SERVICE CETER HAS BEEN TERMINATED BY THE IMMEDIATE EFFECT OF THAT MAIL. I HAVE COME IN LG FROM 14/04/2009.I HAVE INVEST 15 LACS RUPEES IN YOUR BUSINESS & MORE OVER 15 PERSON WAS WORKING WITH MY SERVICE CENTER. THERE WERE SOME PROBLEM WAS ARISING DUE TO MEALISES BEHAVIOUR OF ASM MR. P.K SHARMA AGRA FOR WHICH I HAVE COMPLAINT TO BSM GHAZIABAD BRANCH MR.ATUL WADHWA & COPY TO MR AJAY CHAWLA (CS-HO) BUT THEY DID NOT TAKE ANY ACTION AGAINST HIM AND OPEN A NEW SERVICE CENTER JUST NEAR BY MY SERVICE CENTER AND GET ME OUT FROM LG. SIR, DUE TO THIS ACT MY CUSTOMER SERVICE HAS EFFECTED CUSTOMER AND DEALER WAS CONFUSED THAT WHICH WAS THE REAL SERVICE CENTER .SO THEREFORE LG GOT MAJOR SET BACK IN MARKET THE PERSON MR. ASHOK KUMAR C.C.O DSC AGRA DEMAND 10,000 RUPEES BRIEF TO VERIFY MY GAS CHARGING CLAIM JULY09. NOW PROMOTED & AWARDED BY ASC ALIGARH FIRM NAME M/S TIRUPATI ENTERPRISES. I HAVE COMPLAINT FOR ONE BOGUS LG AUTHORIZED SERVICE CENTER WHICH WAS RUNNING 200 METERS FARAWAY FROM MY SERVICE CENTER DUE TO FIRST DAY OF OPENING MY SERVICE CENTER .I PRAYER TO STOP THIS ILLEGAL ACT THE ANOTHER SERVICE CENTER HAS BEEN OPENED JUST 20 METER FAR AWAY FROM MY AUTHORIZE SERVICE CENTER WHICH HAS DESTROY MY SERVICE NETWORK & I HAVE COMPLAINT TO MR. P.K.SHARMA (ASM) AGRA.THEY DID NOT TAKE ANY ACTION MY PENDING ISSUE ARE STILL PENDING TILL DATE THEY DID NOT GIVE ANY SOLUTION FOR ME AND GET ME OUT FROM LG. SIR THIS IS THE MAJOR CONSPIRACY AGAINST ME TO TERMINATE MY SERVICE CENTER AND DESTROY ME FINANCIAL AND SOCIALLY BADLY.THEY TERMINATE ME WITHOUT ANY PRIOR NOTICE OR LETTER THEY JUST STOP MY BUSINESS BY ONE SIMPLE MAIL.SO PLEASE RESTORE MY SERVICES AND TAKE NECCESSARY ACTION AGAINST THEM. IT IS MY HUMBLE REQUEST TO YOU. ATTACHED: 1.ASC PRAYER 2.REPLY OF MY LETTER. WITH THANKS & REGARDS ATUL SHARMA EVEREST ENGINEERING WORKS-ASC ALIGARH (UP) CELL-9720101350

Mukta Shrivastava - ICICI

I would like to bring to your notice a problem with regard to my LG microwave which is a convection model. It was purchased 6 years ago on 29.06.2003 from Jamshedpur. The model no is MC808WAR. We had changed the panel in the month of May 2007. There was no guarantee provided to us then.The panel on the microwave has stopped working since the month of September2009. I had logged a service request with your customer care centre in the month of September vide W9C91205039 for the repair of the same. The service center in Ahmedabad tells me that since its an old model spare parts are not available. I am sorry to say that your services are pathetic. If the model brought out by the company are old does it mean your customers are supposed to throw the appliances in the bin if they stop working???????????? I also logged a call on your website in the month of October for which I have received no revert. Your service engineer in Ahmedabad has asked me to write to you and says there is nothing much he can do to help me. I think you seriously need to rethink you advertisement regarding customer service. Now I need to understand if the company is going to help me out with this or not????????? Regards, Mukta Shrivastava

Manikandan - Nil

Dear sir, I am Manikandan, worked with site by site for A/C , and rectified the complaints which i got the details. Now, what is the problem that my cpmpany had got some problem so, they are going to close. Now i dont have any work. and no body has helping to , I can tell you that i will do my best if you give a chance to do the work of some areas in palakkad section. Please co- ordinate the message to your palakkad division manager and do the need full for me. Thanks & regards Manikandan

S Anandhganesh - S C SHAH & CO (P) LTD

I have purchased LG LCD 32LC 7R model tv on 21-05-2008 with lots of hope but it failed on November 2009 and raised complaint my call id is S9CB1406378 still i have not got any solution but i am afraid about my money which i have invested.

anil durbhatkar - computer professional

dear LG, Please provide me the contact no of service centre in mumbai. My Lg 29 is giving problems. Brought in the year 2007. Mr Anil Durbhatkar, Contact no is 9920744259. Awaiting for your quick reply.

A Paul Vasanthakumar - LG washing machine

Dear sir, I purchased a LG washing machine model Tromma about 15 days back from Amutha Agencies Tambaram ,Chennai. Within 2 days after commissioning by your service engineer , the machine broke down after our repeated complaint your service engineer came And removed some damaged part from the washing promising he will replace the part within 2days but after almost 10days he didnt show up and my repeated queries doesnt Yield any positive result because your Chennai, Nandanam Service department Event dont have the courtesy of responding my call. Kindly advice what you want me to do, I paid for new machine believing LG is good product but now I am suffering since both your product and your service is worst . I request you to change your defective washing machine immediately and and replace with a good one and dont compel me to go the consumer court . Regards Paul Chennai MOB: 9840451320

Sunil Parmar - N.A

My washing machine not moved properly plz provide service certer facility Regards Parmar Mobile 09758857189

Prabhakumar.s - ICCI PRUDENTIAL

I HAD SENT THE MAIL ON 4TH NOV and no reply tilll today, its really bad Dear LG, I am Prabhakumar.S, right now writing this from Calicut, Kerala, I am using LG as my electronic partner for a long time, I am using LG LCD TV, LG DVD, LG land phone (Reliance), LG Mobile (CDMA) and i m so happy with LG products, But recently our company given corporate GSM conection for us, at that time with out any second thinking i choose LG as my handset provider, unfortunately my decision were wrong, i brought LG handset from UNIVERCELL Mavoor road, Calicut on 1st May 2009, Model no :KP 320, I am so interested with its features, it was so good & easy to use, but on October 14th 2009 (6th month ) phone became dead, at that time i were out of my home town, for Diwali holidays, i were spent those days with out any communication device, it was really painful days for me, (My monthly bill approx: 3000/-) When i came back to my home town I given phone to service centre (Domain info system, Calicut ), I waited there for almost 2hrs and they rectified my phone,actually i were entered all my contact number in phone and i lost every thing,even those service centre guys didnt ask me and even they not bothered about my lost contact numbers, after i entered each number again in my phone, but after 5 days phone again became dead, i went to the service centre again between my busy office schedule, again i waited their almost half an hour, they given a spare phone and ask me to come after 2 days, after 2 days i got my phone back, it were really painful that , again i lost all contact numbers, I entered all my contact number again in phone, and now the phone is not showing any missed call entry, also its wrongly mentioning incoming/ out going call history Now i am in real trouble, I am having a good experience with LG, keeping this in mind, I m requesting you to give refund, i lost trust with LG mobile phone and now i am not interested to go to the service centre again Please process the refund at the earliest Thanking you Yours truly Prabhakaumar.S Charona, St. Vincent colony Asokapuram, Calicut:673001 Contact no: 9895 833 83

ABOOBACKER P - COCHIN SHIYARD LIMITED, COCHIN

I had purchased a LCD TV on 24 Aug 09. I have not received your offer of TataSky yet. I send reminder to your Customer Service. So far I have not received any reply. Could you please offer your help? (P. Aboobacker) Chief General Manager Cochin Shipyard Limited, Cochin Mob: 9847260797

DALVY - ILLUSIONS

Hi, My Fridge LG GL325 TMG4 cooling some probulems so i find support form your company A.S.A.P. 9447328040 Regards, dalvy.

rajesh kaushal - NFL

my oven is not attended by service center at Una its magnetron No. 39 damaged please do it as early as possible my address is 94 sector 5 naya nangal

SANDEEP - ganpati apparels

Please tell me from where i buy a new body cover of lg kg195

sandeep - ganpati apparels

please tell me from where i purchase a new body cover

sandeep - ganpati apparels

please tell me from where i purchase a new body cover

Manoranjan Jena - ONGC

pl send your dealer address IN BHUBANESWAR , ORISSA. with regards M.Jena

Manoranjan Jena - ONGC

pl send your dealer address with regards M.Jena

NEERAJ GUPTA - NAVCOM TECHNOLOGIES

We Navcom Technologies is LG channel Partner at wazipur Delhi. I want you contact detail and phone nos to share our views relates to services and marketing in our local area. Hope you will give full support and provides the same. Await for earliest response. With Regards NEERAJ GUPTA NAVCOM TECHNOLOGIES 9810141082 / 28877274

Dr. Rajnish Kunwar - R.B.S.College

What is the telephone no. of LG service center in Agra U.P. for free L.G. A.C. service.

Sudhakara Shetty - Individual

Dear Sir, We have purchased a refrigerator (Model: FF 478YLQ,422LTRS ) on 13th September 2009 from Kohinoor Tele Video,Vashi,Navi Mumbai.The same was delivered on 15th.The technician visited next day and set the refrigerator on testing. We saw lot of frost formation in the freezer section and when the technician visited again we showed him the same.He advised for changing a part of the refrigerator.As it is a frost free model, how come the new fridge is having this problem? While purchasing we exchanged our BPL fridge which was working for past 15 years without any frost problem.We had all the products of BPL at home and never had any complaints.By going with the brand name of LG,we started purchasing LG AC,Microwave oven and now the refrigerator hoping that it is worth buying.But now on the purchase itself we are dissapointed about the product as well as the service provided by your service centre. Initially we were promised by the service centre for replacement of the referigerator and now there refusing to do so and asking us to change the part.We have been following up with the service centre, but they had scant regard for customers complaints.This is not expected of a brand like LG. We once again request you provide us a trouble free new product.Hope you will revert to this immediately as already 15 days have passed. The details of purchase is as follows Purchased from Kohinoor Tele Video Prop.Ganesh Televideo Agencies Pvt Ltd. Pranav Co-operative Housing Society, Plot no 15, JN-3/39,Sector 9,Vashi Navi Mumbai. Tax invoice no:354585 dated 13/09/2009 Our address Sudhakara L.Shetty A-5 Greenland, Sector 16A, Vashi, Navi Mumbai-400703, Contact no:9833913190 022-27668298 Our Complaint registeration no: W9C91702651 & C0992212760 Hope to get an early reply.

sangeet kumar kanth - BPLindia ltd

DEAR SIR, SEND THE RESUM PL. CONSIDER THE POST FOR SERVICING ENGINNER

M K Hazra - Tata Motors

Dear Sir, Since almost 16 days have already elapsed after below complaint No. N9C90700851 this may lead to needless complications with procure of LG products in near future, because I have already owner of 1.5 Ton Window AC (purchased on Feb02) , 32 LCD TV & DVD (purchased on 28th Oct08), and last month I had purchased 6.8 Kgs SA Washing machine thro e-Zone at Bangalore for my son. I therefore request you to kindly look into the matter and expedite the work. This is for your information and necessary action please.

C Bhargavan Nair - Dalmia Cement, Trichy

Dear Sir, I had purchased a 1.5 ton LG split air conditioner from M/s. ALV Traders, Trichy on 17.04.09. From the day of installation I have been complaining that the external unit of the Air conditioner seems to have heavy condensation as water drips continuously from the same. Once their service engineer visited and informed me that it is normal. But seeing the quantity I have my doubts. Secondly, even though there are 3 free services to be provided during the first year no visit has been made for the same during the past 5 months. Now the internal unit has started giving some abnormal sound and I have been following up with the dealer to depute some body for checking the same and doing the service. Nothing has been done so far. May I request your good office to do the needful in the matter. With regards CB Nair, C 32, Dalmia Colony, Dalmiapuram 621 651, Cell- 9865188221 Phone 4329 -236355

Awanish - Supreme Court

Hi Moon B. Shin, It is with regards to the 21 inches Flatron TV bought from LG on 28th Sep2008.From day first the problem of colour patch was visible at the corners of the TV screen. Complaint was made and problem was attended in time. This problem reappeared against after 2months.Again complaint was made and problem was resolved.This happended for thrice. At last I had to call up Mr. Anil Wadhwa (9811354667) who send an engineer who identified that there is a problem with the picture tube. Finally the TV was replaced with New picture tube. It worked fine for 4 months. Again same problem reappeared (6th Sep 08).Customer care was called up & again same part was changed. This happened for 3rd time after replacing the picture tube. Now the engineer (Shiv Rawat-9711901702) says that they will take the TV away to their service center and will give a stand by and find the root cause.I called Vaishali- 9811354152 n no of time since last 5 days but went unanswered or busy. Now let me state that after buying the TV most of the time the TV has been either in faulty state or under repair leading to disappointment. I do not want any further repair and request you to kindly replace the TV or refund the amount immediately else I am left with no other option than to file MRTP Complaint & write to Consumer forum. The details regarding the complaint: The complaint was logged in the name of Awanish Kumar /Avishek Sumit A -175 ,Pocket -2 ,Kendriya vihar ,sector -82 ,noida Mob No -99711188247 Latest request Id -N9C91005746 Thanks & Regards Awanish Kumar Noida,INDIA : +91-120-4702077 Extn.- 2077 Mobile No. +91-9971188247,9555337611 Email: awanish_bs@yahoo.co.in

sandeep - sandysinghand co

Dear Sir, I have purchased lg flatroon desktop in 2006 and currenty i having problem of sound.My motherboard cd is not working properly please solve my problem as soon as possible

SANJAY GUPTA - SATKAR ROAD LINKERS I P LTD

dear sir, I am hand over a LG mobile phone LSI-110 on dated 24.07.09 to your service centre Beekaeyen Enterprises pvt.Ltd Vashi Navi MUmbai it was not working and theyare given me quatation of s 500/-against cgahnge the PCB , I have paid the same , after one month same problam create in oue mobile, i am handover against our mobile on dated 31.08.09,Re. NO. R-310809052 but till dade i have not recioed my mobile pc. aevry day day thay say wet wet wet wet.what can i do. Sanjay Gupta

hitendrakumarsingh@yahoo.in - lg

Resume Name Of Organizatio : Name Of Candidate : Hitendra Kumar Singh Father Name : Sri Ishwari Prasad Singh Occupation : Date Of Birth : 10.08.1979 Sex : Male Marital Status : Unmarried Category : General Domicile State : Jharkhand Nationality : Indian Religion : Hindu Language Known English & Hindi, Corr. & Permanent Add. : Sri Ishwari Parasad Singh, (Near Kanta Yadav, Karamchari,) Tara Nagar, Chas, Bokaro Steel City, Jharkhand-827013 E Mail Id : 1) Hitenderkumarsingh@Yahoo.In : 2) Hsinghbksc@Gmail.Com Education & Qualification : B.Com (Honrs) Year-2000 IInd Div. : (Vinoba Bhave University) : Higher Secondary Yr-1996, B.I.E.C, Patna. : High School (Madyamik) Year-1994 : B.S.E. Bord, Patna. Technical Qualification : Six Month Course In:- : Tally, Ms Word & Excel. : 2 Year Diploma In Electronics From : Under The Society Act-1860 : Govt. Of Bihar (Reg.No. 172, 84- 85) : Institute, : Radio, Ctv, Dvd & Audio System Etc. Working Experience : LG Digital Electronics Centre : Authorised Lg Service Centre. : B.S. City- Jharkhand In-(One Year) Present Working : Royal Marketing Co. Chandigarh. : Distributor Videocon , Onida & Sansui. Vehivle Knowledge : L.M.V. + Two Wheeler Location Preference : Any where In India I here by declared that all the above information are true to the best of my knowledge and belief. Date : Hitendra kumar singh Palace :s

TARUN MATHUR - ITC HOTELS

To, LG Electronics Dear Mr. Shin, This letter is to complain about your representative who came in to my residence for the installation/demo of LG Home Theature HT353SD vide your Ref : N9C82401555. I purchased HT day before yesterday (23.8.09) in the evening from Abhi Electronics, J-138, Sector-10, Faridabad.vide Bill no. 8053. I had tried to put question to your rep.several times but he did not seem to be listening and therefore asked me the same questions repeatedly. He was so hurry to go back to his home. For example when we asked your representative why sound is coming only from the two speakers when we switched to FM, he said this system is working only like that ; when we asked him to show USB port demo, he replied sometime it work sometimes not. I was quite upset what he replied to me and then I said out of frustration this system is of no use and on that he replied send the system back if you dont like and when I asked him what shit you are talking I will launch complaint on this, he said do what ever u want to do. On top of that he messed up the speaker wires. I expected a much higher level of service from your company, and I am quite disappointed. Because I do not want to spend any more time on this problem, I want to return the product immediately, and I expect a full refund. I will be informing my friends, and family about this experience. Tarun Mathur Mob: 9910488064.

TARUN MATHUR - ITC HOTELS

To, LG Electronics India Pvt. Ltd. Dear Mr. Varun Sharma, This letter is to complain about your representative who came in to my residence for the installation/demo of LG Home Theature HT353SD vide your Ref : N9C82401555. I purchased HT day before yesterday (23.8.09) in the evening from Abhi Electronics, J-138, Sector-10, Faridabad.vide Bill no. 8053. I had tried to put question to your rep.several times but he did not seem to be listening and therefore asked me the same questions repeatedly. He was so hurry to go back to his home. For example when we asked your representative why sound is coming only from the two speakers when we switched to FM, he said this system is working only like that ; when we asked him to show USB port demo, he replied sometime it work sometimes not. I was quite upset what he replied to me and then I said out of frustration this system is of no use and on that he replied send the system back if you dont like and when I asked him what shit you are talking I will launch complaint on this, he said do what ever u want to do. On top of that he messed up the speaker wires. I expected a much higher level of service from your company, and I am quite disappointed. Because I do not want to spend any more time on this problem, I want to return the product immediately, and I expect a full refund. I will be informing my friends, and family about this experience. Tarun Mathur 9910488064

imayavaramban.j - self

Sir, I have LG FOSTfree FRIDGE one week back abd it has been delivered with damage at the bottom. The delivery boy and the service engineer told me that it will be replaced in one day time. But even after so many phone calls to service center and made complaints too...no body turned up to see the problems. When I call your customer service center they simply registering the complaints but no actions has been taken. What to do, where to go to solve my problems...please suggest. imayavaramban.j

Anil Naithani - Nuceus Software

Dear Sir, I have purchased a colour TV(21FU8RGE3TS/2009) on the 23/07/09 from Hindustan Distributors, Hardev puri. On the same day of purchase, problem arised with the TV. On the same day of purchase TV is not working properly. How horrible it is for a person who purchased a new TV with the happy frame of mind and in the very same day all of his dream of having a new TV shattered.Next day your engineer came and repaired it with a lot of shouldering work. How can you play with a new TV like this. It is now as good as an old one.There is no feeling of a new piece remaining.Your engineer did the surgery with the TV. Even after that TV is still not working properly but your Engineers dont take any pain to remain there and take the appropriate steps. Your Engineer says that I will make the report of this TV that it is okey. I dont want any further repair.Kindly replace my TV. I want my TV replaced and will not accept anything below this. Regards, Anil Naithani 9810296978

Anil Naithani - Nuceus Software

Dear Sir, I have purchased a colour TV on the 23/07/09 from. On the same day of purchase, problem arised with the TV. On the same day of purchase TV is not working properly. How horrible it is for a person who purchased a new TV with the happy frame of mind and in the very same day all of his dream of having a new TV shattered.Next day your engineer came and repaired it with a lot of shouldering work. How can you play with a new TV like this. It is now as good as an old one.There is no feeling of a new piece remaining.Your engineer did the surgery with the TV. Even after that TV is still not working properly but your Engineers dont take any pain to remain there and take the appropriate steps. Your Engineer says that I will make the report of this TV that it is okey. I dont want any further repair.Kindly replace my TV. Regards, Anil Naithani 9810296978

KOFI ASAMOAH - INDIVIDUAL

l have lg plasma tv model # 42pt85. l bought it 7months ago. l am looking for part #Y=PCB#EAX36953201 and Z=PCB#EAX36921501

Ritesh - cognizant

I have purchased a LG 32 LCGD from pune and sent a 100 RS DD in favour of spectramind. but no DTH delivered. why is lg working with such a fraud company?? Ritesh Bawaskar 9373435391

Sanjay Kumar - Fiserv India Pvt Ltd

Dear Sir, I wish to bring to your notice that I have LG TV of Model 21FU-6RG with the serial No: 903NLWTO13329 purchased on 02-AUG-2009 from Electronic Station,Indirapuram Ghaziabad and i have reported auto switch off problem in ON mode and picture gone disappear on 16-Aug-2009 with the complaint No: N9C81605645 has been attended on 17-AUG-2009 by 12.30 PM and found to be OK till day and by same day i.e.17-Aug-2009 night the problem has been re-surfaced. Hence I kindly request you to replace the item. This request i am making as my earlier TV of Samsung make never had such kind of issues for almost 5 years. Since I got transfered during 2009 and I purchased LG TV on 02-Aug-2009 under the assumption it will work without any kind of problem by comparing the product with LG refrigerator. But to my surprise things are in reverse condiciton. Hence to make my Life GOOD I seek a immediate replacement. -- Sanjay Kumar Indirapuram, Ghaziabad, India Ph : 09650580844

inderjeet singla - sdo bsnl

i had purchased lg lcd tv on 8-6-2009 from electrowaves lg shopee sirhind road patiala dealer give me scheme of airtel DTH set top box but no set top box will be come in two months i give a demand draft in favour of spectramind of 100 rs.two three mges from lg give me on my mble in favour of dth but no dth is sent from companyhand plz take action to give it my mobile no is 9417807799

Rajeev - CAS India

From: Rajeev Gupta MD CAS India: The MD LG-India Dear Mr. Shin, I purchased one window AC during April 2009 from e-zone Rohini. Within one month the fan motor was changed after a lot of follow ups and pursuasion. Now it is giving lot of noise which is makes so uncomfortable at night and while it is on. I was having one another window AC at the same place of LG make which was also giving repeated troubles and I again reimposed my trust in your LG brand and purchased new one against buy back offer of e-zone which I realize now was a big mistake. I m following up with your people and ASM but your engineers are visiting and telling that so much noise will come in this model and I feel they are running away from their responsibility. It is pathetic and shamefull for LG that your company cannot first make good quality products and then give so so poor response. It is a sad state today and LG products look good only on commercial advertizements but not actually. I m sad , upset and angry and want my product refund if not then atleast to be replaced with better model. My experience of using LG products in Korea and India is totally opposite. I will never ever buy your products again, i promise. Your claims are abnormally high and your actually quality is abnormally low. If anyone is still listening then I expect an immediate action so that my time is not wasted further. If no action is taken to satisfy your customer then I will be left with no option but to take stricter legal action against your company. I feel cheated by LG! I expect a call from you or any senior person to have courtesy to listen to your customer plight. Rajeev Gupta MD CAS-India Mob: 9810121918, 011-27867722

K.Ramesh - R.K.Industries

Dear Sir,My name is Ramesh from Chennai - India,i have purchesed one LG door cooling 240 Ltr refregirator on 28-05-2009.i have made the complained on 01/06/2009 the comp # S9C71405647 that time i told the call centre people the door are damage and also the front leg is cross.the next day one service person came and check the m/c and he told to my wife our products come like this only and also he get the signature to her. The next day i go to the nearest showroom and check other m/c but i realy shock all the m/c stands are straight and the outer finishing also good . Again i made the complaint for the same reason that time they gave the complaint # is S9C71605783.The next day day sent another service person,he check the m/c and also he removed the bottom cover becuase of door not close proerly. He also told my wife this model come like this only,that time my wife not signed the complaint sheet because of they not rectify the problem.That time your service person use some bad words and irrresponsible behavier to my wife. The next day i called the call centre and ask the same but that time they told me the fault is completed.i do no onthing without customer signature how your people close the complaint?????? I made several mails to happycalls@lgindia.com but some body sent the return mail but still i am not get the sollution for this.Yesterday your lgservice team advice one cont no Mr.Gopalakrishnan i try to catch hime after several try i catch the person and told him my complaint.but till iam not received any calls from him. I BOUGHT THE LG PRODUCT BECUASE OF THE GOOD AFTER SALES SERVICE BUT NOW I SHAME TO PURCHESE YOUR PRODUCT.I WASTED AROUNT RS.16,000.00 + INTREST CHARGES. I AM A MIDDLE CLASS PERSON,THE ABOVE AMT IS HUGE FOR US BUT WE LIKE THE PRODUCT SO THAT WE PURCHESED THIS.BUT NOW IAM MENTALLY DISPOINTED FOR THE RESON OF YOUR SERVICE. So Dear Sir, kindly look in this matter and solve this issue.I Hopefully waiting for your immidiate action. Thanks Regards Ramesh Mobile # 99529 10067

MOHD FAHIM IBRAHIM - BUSINESS

I HAVE VERY BAD ECPERIANCE WITH LG PRODUCTS I HAD PURCHASE 3 UNITS OF SPLIT A/C 1.5 TONES ,ONE FRIDGE 410 LIT.ONE DVD , THREE TVS AT A TIMEBUT NOW MY FRIDGE WAS NOT WORKING FROM LAST 6 MONTH. AFTER COMPLANING MANY TIMES IT IS NOT GET REPAIRE BY YOUR SERVICE CENTRE. EVERY TIME THEY ARE PROMISSING ME IT WILL REPAIR IN NEXT 2/3 DAYS. SO PLEASE LOOK INTO THE MATTER.

vikas v patil - sankalp engg.

Your servicing system in kolhapur district is hopeless. I calling them for three days for freeze maintenance but no one come here.It is better to close a service centre like this one since nobody is giving any service but only befooling customers.

satish rustagi - advocate

I am the unfortunate to own a LG fully automatic washing machine. I have made number of complaints for repairing the same but nobody has come out with a solution.The service centre at ALWAR(RAJASTHAN) must be the worst service centre and most unprofessionally managed. It is better to close a service centre like this one since nobody is giving any service but only befooling customers.

Lokesh Raina - ACMA

I would like to bring to your kind notice the harassment I been going through your call and service centre. I had made a complaint (No. N9C 6260 8855) regarding the water being discharged in the room from the split AC on June 26, 2009 at 1 p.m. and was informed that within 24 hours your complaint would be attended. On June 28, 2009 from 11 a.m to 4 p.m. and made around 8 call to your call centre and much to my surprise the people working in call centre were not sure whether the service centre works on Sunday or not. I was given cell and landline number but no body from your Comfort Service Centre, Faridabad (Cell No. 9811354730 / Tel No. 0129-403596) was picking up the call. After my 7th call to the centre around 3 p.m. I was given a number of Mr. Anzar, Service Engineer who was supposed to come to attend the complaint. After calling Mr. Anzar I came to know that he has not been given any complaint regarding my AC. Finally, with great difficulty I managed to speak to Mr. Jaspreet Singh from LG Service Centre Gurgaon, who assured me that 99% your complaint would be attended by this evening i.e 28th June. I would like to inform you that more than 60 hours have passed and the complaint has still not been attended. If this is the kind of attitude and customer service being provided by your service centre to its customer then there is a big question mark on your future and it also gives LG Global a very very bad name!! You are aware that It takes Months to get a customer and Seconds to loose one.

Ravi Janardanan - CRP

Dear Sir, I wish tobring to your notice that I have LG TV of Model 21FA2AG-A9 with the serial No: 903MGJS007716 purchased on 22-03-2009 and i have reported color change problem on 27-06-2009 with the complaint No: 2706200954314 has been attended on 27-06-2009 by 19.30 hrs and found to be OK till night and by 28-06-2009 morning the problem has been re-surfaced. Hence I kindly request you to replace the item. This request i am making as my earlier TV of AIWA make never had such kind of issues for almost 11 years and I disposed it only during March 2009 and I purchased LG TV on 22-03-2009 under the assumption it will work without any kind of problem by comparing the product with LG refrigerator. But to my surprise things are in reverse condiciton. Hence to make my Life GOOD I seek a immediate replacement. Requesting you to do the needful With regards J.Ravi

Mr Ujjwal Thengdi - Aviation Business Services Pvt Ltd

Dear Sir, Please could you advice me of a postal address where I could send my queries. Since I have a on going case with LG I would like to either email mail all my correspondance to you aw well as send them via post. Thanking you Mr Ujjwal Thengdi CEO Aviation Business Services Pvt Ltd

PINTU SHARMA - S.P.DIGITAL

Dear sir, i have purchased kp199 with serial no. 901acpy244728 d.o.p. 30/4/2009. my lg set there is a problem of camera and lcd. i have given this set to prasad electronics firstly , and they said that there is a problem lcd but after few days mr. vishwanath of ranchi branch told me that give this set to tirupati teletech. now they are telling that ther is a problem of kit which is inside the set . it cost is about rs. 3000. now u tell me is it fair that just two month old purchased set charges is of rs. 3000 and i have purchased this set of rs. 4349. if my set in warranty then why should i give money to svc. i thing svc is cheating me . i have already locked the complain in net site and my complain no. is 706200952108. kindly solve my problem. i m totally harased that why i purchased lg set. hoping for favourable response. regards, pintu kumar 9835346517, 9708604608

Rajveer - LG

CTV 21" Automatic off after some time. Sainik colony Hodal PO+ Teh Hodal Distt-Palwal Haryana 1275-650615

Rajveer - LG

CTV 21" Automatic off after some time. Sainik colony Hodal PO+ Teh Hodal Distt-Palwal Haryana 1275-650615

Pratip Kr Mukherjee - HWH

Dear Sir this is probably the 2nd time i am writing to you, your useless employess in your Kolkata branch offices work & behave like Government employees .I have purchased a refridgerator on 22-06-05 .Now the refridgerator Model GLT242QM (MS) has developed rustsonits outer body. Your people has agreed for a depriciation value of 35%. I have asked for a new refridgerator after deducting the depriciation value, they say they will give me the cheque after some days of receiving the defective material.Why will I hand my refridgerator prior to getting the cheque, why are you not billing me a new fridge after deducting the depriciation value?How can I rely on such person who are not interested in up phone calls even?They even dont know how to write mails to customers?They even dont care even if customers go for buying other brands. It seems LG is flourished with business in India particularly in West Bengal.I should also be given the choice of getting a new refridgerator from your Authorised distributor in Howrah. Looking for a favourable response from your end. Pratip Kumar Mukherjee 47/1 Deshapran Sashmal Road Sneha Kunj Apartments, Block-C Flat-206, 2nd Floor, Kadamtala Howrah-711101, West Bengal India Mobile:9836063557

Pooja Rawat - Hariom Media Services

Date: June 5, 2009 To, LG Electronics India Pvt Ltd Plot No 51, Surajpur Kasna Road, Greater Noida - 201306 (UP) Sub: TO WHOM IT MAY CONCERN Dear Sir, We have purchased a 1.5 ton Split AC in May 2009, since first day it is not working, even we have done many complaints and their numbers are (N9C52512131 & N9C60212023). After repeat follow-up it is not cooling or working, if this kind of service is providing the LG, than please refund our money or we will be forced to move in consumer court. Really frustating service by LG. With Best regards Pooja Rawat 9873152595

Avinash haldia - xx

Please inform me how much electrical shock can be had by a person from the video / audio in or out wires of LG DVD player and Digital TV? Will the intensity of current of these audio / video in/out wires be seen by way of touching a electrical line tester? What are the specs of your company for this? If a DVD player or TV shows current in audio / video out / in wires whether that product needs replacement? Is that a serious problem?

Pratip Kr Mukherjee - Howrah

Date : 23-05-09 To, The Managing Director LG Electectronics Sub : Improper Commitment/Arrogant Mails Dear Sir, It gives me lot of pains in writing to you.My repeated mails & communications with your representatives in Kolkata had yield no results.I have purchased 1 LG GLT242QM Refridgerator on 22-06-05.The Body started to develop rusts onits outer surface from thenon. Your representatives in Kolkata (Ms Swagata Sen) says they will only offer to give me a depreciation of 35% on the old refridgerator. They say they will take my old refridgerator in advance & give me the cheque only after 10 days.How can I rely on them? Their behaviour is most arrogant & ruthless. I have asked them either to give the cheque in one hand & take the refridgerator or they were given the Option of sending me a new refriderator from their warehouse I will make make the payment for the same after deducting the depreciation value, I will also handover the old refriderator to their representatives. But it seems your representatives in Kolkata ( India ) wants me to buy some of your competitors product.Thats why they says You take the cheque & buy Whatever Brands You want . This type of behavior is most unexpected from a company of repute like LG Electronics. Looking forward for a favourable response from your end. Thanking You Yours Faithfully Pratip Kumar Mukherjee 47/1 Deshapran Sashmal Road Sneha Kunj Apartments, Block C Flat-206,2nd floor,Howrah-711101 West Bengal , India , Email : prat3797@yahoo.com

Rajender Singh - Government

I had purchased one 32 inches LCD colour TV (32LC7R#TS)from United General Agencies, Bikaner on 16 May 2008 (Unit S.No 801LPH 7001985). At the time of purchase I requested to check/test the piece I want to purchase but the dealer assured that this being the LG company product and under gurantee/warantee, there is no requirement of the check/test. Still, I insisted on check/test then the dealer assured that their mechanic is going to install it so if there is any problem he will replace it.During the installation of the TV, there was a sound problem (manufacturing) in the TV. The mechanic went back on the condition that the piece has problem and he will convey this to the dealer and they will replace the piece. But to surprise the dealer did not pay any attention and after almost 15 days the mechanic came with the repair of the TV instead of replacing the piece. After this I was forced to lodge a complaint in Consumer Court. On 17 April 2009, I was informed that the Company is ready to replace the defective piece. Now, the dealer is refusing to sign the warranty card for the new (replaced) LG LCD TV. The dealer is quoting that this is the Company Policy. May, I know that just because of the Company prob, I was without TV for exactly one year and now the dealer is saying that the warranty will not be given for the new piece !!!!! It clearly indicates that there is some problem with the replaced piece !!!!! May, I ask the Company why they are not giving warranty for the new piece ? Best Wishes Rajender Singh Mob:- 09622876096

Saurabh Arya - ONGC

DearSir, I had purchased one LG PLASMA TV 32 PC 5RA (ATR), Model no. 32 LG 30, Sr.No. 809LPFJ000171 on 15Oct 2008 from dealer M/S KINGS ELECTRONICS PVT Ltd. ,Palm Beach Road ,Nerul, Navi Mumbai. Invoice no for the said purchase is CTV 71172/0 Dated 15.10.2008.The unit was delivered to me on 16.10.2008.I thought, I shall be viewing in style & comfort but it was rude awakening. With in 2.5 months of buying the plasma TV ( On 04.01.2009) at around 2100 hrs when TV was being viewed darkness erupted from boundary of LG plasma TV screen and within 10 seconds no picture (Video) was visible on screen though audio could be heard. This occurred along with a crack sound. A crack of 3 length at lower right side of plasma TV screen was visible. Complaint no. W 9C 10500191 was lodged at 0900 hrs on 05.01.2009 with LG customer care service. Mr Sunil Gupta, the technician who visited my home on 06.01.2009 on behalf of sevice centre , Vashi confirmed that visual display got broken and same would be replaced at the earliest. Again one request ID NO. W9C 10703763 was generated on 07.01.2009. My repeated complaints & requests at service centre Vashi (Phone no. 022 65100909) & customer care (Phone No. 022 39010909) went unheeded. When you buy a TV of a particular brand, you keep the companys reputation in mind and expect that if there would be any problem the company would step in to help you. But here situation is entirely different. The delay in rectifying the problem has caused mental agony, emotional distress, harassment and doubt about commitment of LG India Limited towards fair practices code. In view of so much delay in making the unit operational, could you please confirm & clarify whether 1. 1. The Plasma TV sold to me as brand new was in fact old & defective. 2. 2.The TV had any manufacturing defects that were beyond rectification. 3. 3. If parts as mentioned by service centre are replaced ,same fault will not re-occur and how long will it take to rectify the problem. 4. 4.Can you direct the concerned executive in Mumbai to replace the whole unit itself? Regards, Saurabh Kumar Arya (Mob No. 9969228556, Land Line 022 22943372) C1101,Tharwani Heritage Plot No.24,Sector 7 ,Kharghar Navi Mumbai ( Maharastra) 410210

P.Boopathi - Bellary Oxygen Co. Pvt. Ltd.

LG Flatron Model L1952S-BF is not getting "ON".This 1.5 years old monitor requires to be rectified.Pl inform your service centre address in & around Bellary.

vineeth -

my lg pc monitor has very earth with re trest line.
plz problem details send e mail me.thank u.

AB Bhavadas - BHEL

dear sir,
I have purchased a LG mobile phone KG 195 on 23/5/08and it was not working and i have changed the battory 2 times and mic. in one time within this short period. kindly tell me what i have to do now. after changing the battory, it will not last for a full day even not using it.a line of reply can be expected

Anil Walia - LG Electronic India Limited

FYI…(Pathetic after sale support & service from LG a very renowned brand all over
world)
Rgds,
Anil Walia
Phone: 27944486, Mobile: +91 9313478720
Chain Mail Communication with LGEIL...
REMINDER……
Rgds,
Anil Walia
Dear Mr.Summit, As per telecom I had with your Engg on 26th Sep 2008 at around 1800
hrs. The call was suppose to be attended by Tuesday the 30th Sep 2008 an

patel sarju - lg

MR. MOON B. SHINE, MD , LG ELECTRONICS INDIA LTD., SIR I READ A COMPLAIN ON YOUR WEB 0N 25TH SEPTEMBER 2008, NAME WITH MR. SARJU PATEL, BUT SIR I CANNOT WRITE DOWN THIS TYPE OF ANY COMPLAIN AGINST MY ASM , MY BM, MY DISTRIBUTOR OR EMPLOYE OF LG ELECTRONICS INDIA P. LTD., PLEASE IGNORE THIS TYPE OF ANY COMPLINE. MR. JIGNESH ASHER WHO IS BM IN SURAT BRANCH SUCH A VERYGOOD PERSON & VERY