EMC Expands Solution For Managing IT Service Delivery

• Email
• Print
• ( 0 )
• 

EMC strengthened the company's IT service delivery management offerings with key additions to its software portfolio.

EMC Corporation, the world leader in information infrastructure solutions, further strengthened the company's IT service delivery management offerings with key additions to its software portfolio. Aimed at helping customers better automate their data center operations, the company announced EMC IT Compliance Analyzer Application Edition, EMC Smarts IPv6 Availability Manager, EMC IT Process Centre, and EMC IT Performance Reporter Network Edition.

The solutions are key pieces of EMC's IT service delivery portfolio, a comprehensive set of management software based on EMC Smarts and EMC ControlCenter technologies. Aimed at helping customers achieve higher degrees of automation for their data center operations, EMC provides customers with end-to-end service visibility and control across their complex IT information infrastructures.

"Over the past decade, the sheer number and management complexity of elements in the storage, server, network and application domains have

made it nearly impossible for companies to get a handle on their IT resources and the business and information services they support," said Dennis Drogseth, Vice President, Enterprise Management Associates. To get the most of their IT investments, companies today demand a clear line-of-sight across their IT infrastructures, and the ability to manage disparate domains holistically."

"IT is facing a perfect storm of information explosion, from VoIP to IPTV to secure content, and management fragmentation. This has put tremendous stress on IT's ability to ensure the delivery of key information, business, and infrastructure services both new and existing," said Chris Gahagan, EMC's Senior Vice President, Resource Management Software. "The key differentiator behind EMC's IT service delivery strategy is our ability to tie the information infrastructure together across what are now very disjointed domains making it possible for customers to manage the entire information delivery cha

in."

He continued, "By delivering end-to-end service visibility and control across silos, only EMC provides users with the line-of-site they need to manage their IT infrastructures from an application perspective. Customers benefit from lower IT operational costs and increased efficiencies, resulting in more effective service delivery across the business."