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Kaizen Infoserve Conducts Partners\' Meet

Posted on November, Tuesday 29, 2011 By itVAR News Network

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Kaizen Infoserve has announced its successful completion of five years in rendering its delightful service to pan India customers. To mark the occasion, Kaizen conducted a partners' meet on 15th & 16th of November 2011 at Kaizen Bangalore office. All partners of Kaizen Infoserve attended the meet.

The objective of the meet was to provide better customer support, which forms the USP of Kaizen Infoserve. The discussions at the meet concentrated on new improved service plans of Kaizen and acquiring new customers. Multiple expansion plans for 2012 were also discussed, based on the requirements of their clients. Kaizen has decided to set up a new HLRC - High Level Repair Centre in Delhi. The target to make HLRC operational is by end of February 2012. Kaizen plans to open its branches in tier 2 cities by end of AMJ 2011.

Murali Krishnan, Head of Operations at Kaizen Infoserve said, "Based on the feedbacks from partners, Kaizen has newly set-up an independent division for each OEM to obtain feedback from customers who avail the services from its branches and support locations, as feedback is one of the main sources of data to improve the efficiency".

Partners in the forum were in appreciation of Kaizen support and commitment to customer support. They were unanimous in accepting Kaizen approach as quite unique and the quality of support to be superlative.

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