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Trends that are redefining e-learning experience

Posted on November, Tuesday 29, 2011 By itVAR News Network

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Over the past many years, e-learning has taken on the enterprise segment when it comes to providing or ensuring availability of knowledge to different groups.

As more and more enterprise work their way towards moving the value chain and becoming knowledge leaders in their own segments, different methodologies are redefining the way e-learning experience is being delivered to the end customer within an enterprise or outside an organisation.

Some of the visible trends in e-learning are listed below.

Business-to-employee educational initiatives

Enterprise customers are building B2E intranets or corporate portals to conduct business with employees, and provide them self-service for access to benefits, forms and information. B2E capabilities will become increasingly important tools for recruitment, retention, and employee-relationship management.

This is specially true for large enterprise organizations where there are big number of employees and where they need to access information on regular basis.

e-learning extends its way to customers

As part of this trend, customer relationship management or CRM initiatives are increasingly including customer education as well and taking the overall CRM inside the e-learning concept. According to global research firm Gartner, enterprise can use e-learning to introduce new products, educate customers in self-service techniques, and compare competitors’ products and services as well.

There is a great advantage that e-learning based applications bring to the table when clubbed with CRM applications and enterprises have begun to realized this and that’s why they are more open to taking the e-learning route today.

Enriching the e-Learning experience with the help of Interactivity, Simulation and Gaming

Global as well as India focused research work implies that student understanding and retention improves when they learn by real-time and focused experience delivery. That is why cutting-edge technologies such as collaboration, interactivity, modelling, simulations, virtual reality interfaces and gaming will help students experience the skill while being taught.

Moving forward, these trends are set to redefining the way e-learning is delivered and perceived by the enterprise segment of India.

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