IBM Initiates Intelligent Operations Center for an enhanced Services to Citizens

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IBM has announced the launch of IBM Intelligent Operations Center for Smarter Cities, a new solution designed to help cities gain a holistic view of information across city departments and agencies.

This development is significant keeping in mind the current landscape in India. IBM’s Intelligent Operations Center, part of the Next Big Wave Technologies offerings for India market,  leverages analytical insights to monitor and manage city services through one central point of command so cities are better able to anticipate problems, respond to crises, and manage resources.

The IBM Intelligent Operations Center for Smarter Cities will allow cities to use information and analytics to make smarter and more timely decisions, helping local leaders manage a spectrum of events, both planned and unplanned, such as deploying water maintenance crews to repair pumps before they break, alerting fire crews to broken fire hydrants at an emergency scene, or anticipating traffic congestion and preparing redirection scenarios.

The Intelligent Operations Center is designed to optimize the operational efficiencies of a city and provide a unified view of all city agencies including energy, public safety, transportation, and water. The Intelligent Operations Center is at the heart of IBM’s Smarter City Solutions designed to enable city leaders to provide exceptional service to citizens. The Operation Center’s focus also lies with better coordination of the existing human and municipal resources when disaster strikes. With this approach, cities can minimize disruptions to public services and reduce the overall cost of maintenance and repairs.

“The future is smart cities: using intelligent technology in connection with city planning. The IBM Intelligent Operations Center for Smarter Cities has been designed to allow city leaders to access integrated, city-wide information in a single, unified view and deliver rapid, coordinated responses to events” noted Pradeep Nair, Director, Software Group, IBM India/ South Asia.

IBM Software Group is focused on providing clients in India with the Next Big Wave of Technologies. As the world’s largest business software company, IBM is helping organizations of all sizes tackle their most important business needs.   IBM is helping Indian clients implement business solutions that deliver quantifiable business results and gain competitive edge in the market.

Earlier this year, Gartner named IBM Software Group as the market share leader for Middleware in India with 31.4 percent share. IBM Software group has also made a significant headway with client wins like Shriram Transport, Ashok Leyland, State Bank of India, Cipla amongst others. These significant wins are spread across industries which include Banking and Finance, Government, Telecom, Pharmaceuticals including SMEs.