Cyberstar Strengthens Warranty Programs

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Strengthens its after sales program on all its product range...

Cyberstar Infocom strengthens its after sales program on all its product range.


Cyberstar always believe in offering the best support to its customers. Having better warranty service helps channel members capture higher market share. Supporting this statement Raj Rathi, Managing Director, Cyberstar Infocom said, When we have a bouquet of quality products, we want to increase channel confidence by offering better warranty turn around to our customers. This reduces the investment and hassle for our channel partners. We have reasonable turned around time for all our products lines. If we are not able to offer replacements during this time we do not hesitate to give Credit Notes to our customers" he added.


The warranty backing we have been receiving from Cyberstar has been tremendous. They have been very proactive in their whole approach and their response is much better compared to other distributors. , said P K Sharma of Comnet Vision Delhi (A trusted P

artner of Cyberstar) talking about the support catered by Cyberstar on warranty programs. Adding further he said, This would build brand trust in the customers which in turn would increase sales."


Warranty has been the biggest issue creating Customer dissatisfaction. Hence, offering good warranty program for defective products helps the compete ecosystem.


According to Atul Gupta, Managing Director of RX Infotech, deals with HP ODDs for Cyberstar says We are extremely happy with Cyberstar especially in their after sale services such as maintenance, warranty programmes etc. Cyberstar also offers table replacement on HP ODDs and this builds confidence&creates mind share among the end consumers